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Frequently Asked Questions about Loan Payoff






FAQs

Loan Payoff

To get your auto loan payoff quote online:

 
  1. Go to your auto account and choose 鈥淢ore鈥︹ Then, from the drop-down menu, choose 鈥淪ee a payoff quote鈥 to see your payoff quote and verify your address.
  2. Make sure to update your address, if needed, before completing your payoff because we will mail your title or lien release to the mailing address that appears on your auto billing statements. If the title is held electronically (paperless), your state鈥檚 Department of Motor Vehicle (DMV) will be sending the lien free title, so you鈥檒l need to confirm your address with them.
  3. You鈥檒l then see options for paying off your loan.
  4. Be sure to cancel any automatic payments when you pay off your loan.

To pay off your auto loan, you鈥檒l need to get a payoff quote (the amount of money needed to completely pay off the loan.)

 

To get a payoff quote online:

 

  1. Sign in to chase.com and choose your auto account.
  2. Choose 鈥淢ore鈥︹
  3. Choose 鈥淪ee a payoff quote鈥 from the drop-down menu.
  4. You can choose 鈥淧ay off now鈥 to make your payoff online or you can choose 鈥淧ay by mail鈥 for instructions on mailing your payoff amount.
 

Keep in mind: Be sure to verify your address and update it before completing your payoff, because we mail your title or lien release to the address that appears on your auto account statements. If the title is held electronically (paperless), your state鈥檚 Department of Motor Vehicle (DMV) will be sending the lien free title, so you鈥檒l need to confirm your address with them. Also, remember to cancel any recurring payments after you pay off your loan.

You can pay off your loan whenever you鈥檙e ready and there鈥檚 no pre-payment penalty for doing so. We don鈥檛 charge pre-payment fees, even if your contract lists a fee.

Before completing your payoff, be sure to verify your address and update it with us and/or the DMV, if necessary.

 

We鈥檒l mail your title or lien release to the mailing address that appears on your auto billing statements. If the title is held electronically (paperless), your state鈥檚 Department of Motor Vehicle (DMV) will be sending the lien free title, so you鈥檒l need to confirm your address with them.

 

Keep in mind: Florida doesn鈥檛 generate a lien-free title when the electronic lien is released. You should contact the state鈥檚 DMV to request a lien-free title.